FSM Housing Limited

Last updated: 19 January 2026

FSM Housing Limited (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Your name

  • Phone number

  • Email address

  • Property address

  • Project details and photos you choose to provide

  • Any information submitted through our contact or quote forms

We only collect personal information that is reasonably necessary to provide our services or respond to enquiries.

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes

  • Communicate about your project or services

  • Arrange site visits and deliver services

  • Improve our website and customer experience

  • Meet legal, accounting, or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Disclosure of Information

We may share your information only when necessary:

  • With subcontractors or suppliers involved in delivering your project

  • With professional advisers (e.g. accountants, legal advisers)

  • Where required by law

Any third parties we engage are expected to handle personal information responsibly.

4. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Information may be stored securely in electronic systems or business records.

5. Cookies and Website Analytics

Our website may use cookies or basic analytics tools to:

  • Understand website usage

  • Improve website functionality

These tools do not identify you personally. You can disable cookies in your browser settings if you prefer.

6. Access and Correction

You have the right to:

  • Request access to personal information we hold about you

  • Request correction of any inaccurate information

To do so, please contact us using the details below.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

FSM Housing Limited
Auckland, New Zealand
📞 +64 22 376 3742
✉️ contact@fsmhousing.co.nz